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	<title>Baker Travel</title>
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		<title>Great Article About Status Matching</title>
		<link>http://www.bakertravel.com/great-article-about-status-matching</link>
		<comments>http://www.bakertravel.com/great-article-about-status-matching#comments</comments>
		<pubDate>Fri, 06 Apr 2012 14:41:11 +0000</pubDate>
		<dc:creator>Steve Baker</dc:creator>
				<category><![CDATA[Air Travel]]></category>
		<category><![CDATA[Frequent Flyer Accounts]]></category>

		<guid isPermaLink="false">http://www.bakertravel.com/?p=753</guid>
		<description><![CDATA[I always tell my clients that they need to have status on more than one airline, regardless of how loyal they are to their favorite carrier.  The reason is that by spreading things out a bit, you have more options.]]></description>
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		<title>Airline Customer Service&#8230;  An Interesting Perspective (Part 2)</title>
		<link>http://www.bakertravel.com/airline-customer-service-an-interesting-perspective-part-2</link>
		<comments>http://www.bakertravel.com/airline-customer-service-an-interesting-perspective-part-2#comments</comments>
		<pubDate>Wed, 04 Apr 2012 15:41:59 +0000</pubDate>
		<dc:creator>Steve Baker</dc:creator>
				<category><![CDATA[Air Travel]]></category>

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		<description><![CDATA[Here's part 2 of David Rowell's interesting article on the lost art of airline customer service...]]></description>
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		<title>Customer Service and the Airlines&#8230;  An interesting perspective.</title>
		<link>http://www.bakertravel.com/customer-service-and-the-airlines-an-interesting-perspective</link>
		<comments>http://www.bakertravel.com/customer-service-and-the-airlines-an-interesting-perspective#comments</comments>
		<pubDate>Fri, 30 Mar 2012 16:27:56 +0000</pubDate>
		<dc:creator>Steve Baker</dc:creator>
				<category><![CDATA[Air Travel]]></category>

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		<description><![CDATA[This article was written by David Rowell and provides an interesting take on the state of customer satisfaction efforts of the major airlines.  With the nightmare that is the United/Continental merger hanging over us, I thought I&#8217;d share it with you.  By the way, if you haven&#8217;t found out already, your United frequent flyer numbers [...]]]></description>
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		<title>American Airlines if following United&#8217;s Lead.  Again.</title>
		<link>http://www.bakertravel.com/american-airlines-if-following-uniteds-lead-again</link>
		<comments>http://www.bakertravel.com/american-airlines-if-following-uniteds-lead-again#comments</comments>
		<pubDate>Mon, 05 Mar 2012 16:15:25 +0000</pubDate>
		<dc:creator>Steve Baker</dc:creator>
				<category><![CDATA[Air Travel]]></category>
		<category><![CDATA[In-Flight Amenities]]></category>

		<guid isPermaLink="false">http://www.bakertravel.com/?p=744</guid>
		<description><![CDATA[American Airlines announced that it is following the lead of United Airlines in offering a premium coach class seat with additional legroom. [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>United Continental Merger.  How Did it Go?</title>
		<link>http://www.bakertravel.com/united-continental-merger-how-did-it-go</link>
		<comments>http://www.bakertravel.com/united-continental-merger-how-did-it-go#comments</comments>
		<pubDate>Mon, 05 Mar 2012 16:08:24 +0000</pubDate>
		<dc:creator>Steve Baker</dc:creator>
				<category><![CDATA[Air Travel]]></category>
		<category><![CDATA[Airports]]></category>

		<guid isPermaLink="false">http://www.bakertravel.com/?p=742</guid>
		<description><![CDATA[The final merger between United and Continental Airlines in to the new United Airlines (with the Continental logo) took place over the weekened, with computer systems being merged in to a single finely tuned and smooth running operation.  Hardly. [...]]]></description>
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		<title>Latest airline rankings from Business Travel News</title>
		<link>http://www.bakertravel.com/latest-airline-rankings-from-business-travel-news</link>
		<comments>http://www.bakertravel.com/latest-airline-rankings-from-business-travel-news#comments</comments>
		<pubDate>Fri, 14 Oct 2011 16:14:45 +0000</pubDate>
		<dc:creator>Steve Baker</dc:creator>
				<category><![CDATA[Air Travel]]></category>

		<guid isPermaLink="false">http://www.bakertravel.com/?p=728</guid>
		<description><![CDATA[Just thought I'd pass this along as a (subjective) ranking of the major airlines.[...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Are Hotels Getting in to the Ancillary Fee Game Too?</title>
		<link>http://www.bakertravel.com/are-hotels-getting-in-to-the-ancillary-fee-game-too</link>
		<comments>http://www.bakertravel.com/are-hotels-getting-in-to-the-ancillary-fee-game-too#comments</comments>
		<pubDate>Thu, 22 Sep 2011 15:10:12 +0000</pubDate>
		<dc:creator>Steve Baker</dc:creator>
				<category><![CDATA[Air Travel]]></category>

		<guid isPermaLink="false">http://www.bakertravel.com/?p=725</guid>
		<description><![CDATA[Just read this article this morning in the L.A. Times.  I know that hotels have charged for the mini bar, movies and other such things for a long time.  But it looks like they&#8217;re taking the airlines&#8217; lead on fees and getting in all the way.  A fee for housecleaning?  Isn&#8217;t that part of the [...]]]></description>
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		<title>Great Article for Getting Airline Perks</title>
		<link>http://www.bakertravel.com/great-article-for-getting-airline-perks</link>
		<comments>http://www.bakertravel.com/great-article-for-getting-airline-perks#comments</comments>
		<pubDate>Tue, 28 Jun 2011 15:43:52 +0000</pubDate>
		<dc:creator>Steve Baker</dc:creator>
				<category><![CDATA[Air Travel]]></category>
		<category><![CDATA[Airline Business Programs]]></category>
		<category><![CDATA[In-Flight Amenities]]></category>

		<guid isPermaLink="false">http://www.bakertravel.com/?p=721</guid>
		<description><![CDATA[I found this article online and thought I'd pass it along.  Great information about airline perks [...]]]></description>
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		<title>New Airline Passenger Rights &#8212; Does it Really Help?</title>
		<link>http://www.bakertravel.com/new-airline-passenger-rights-does-it-really-help</link>
		<comments>http://www.bakertravel.com/new-airline-passenger-rights-does-it-really-help#comments</comments>
		<pubDate>Thu, 21 Apr 2011 16:40:11 +0000</pubDate>
		<dc:creator>Steve Baker</dc:creator>
				<category><![CDATA[Air Travel]]></category>
		<category><![CDATA[Airline Fees]]></category>
		<category><![CDATA[Luggage Rules]]></category>

		<guid isPermaLink="false">http://www.bakertravel.com/?p=719</guid>
		<description><![CDATA[New Department of Transportation rules will stiffen the penalties airlines pay for mistreatment of passengers starting in August, 2011 [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>So American Airlines and Expedia are Playing Nice</title>
		<link>http://www.bakertravel.com/so-american-airlines-and-expedia-are-playing-nice</link>
		<comments>http://www.bakertravel.com/so-american-airlines-and-expedia-are-playing-nice#comments</comments>
		<pubDate>Mon, 11 Apr 2011 23:27:25 +0000</pubDate>
		<dc:creator>Steve Baker</dc:creator>
				<category><![CDATA[Air Travel]]></category>

		<guid isPermaLink="false">http://www.bakertravel.com/?p=716</guid>
		<description><![CDATA[The ongoing dispute between American Airlines and Expedia appears to be shaking out (finally).  After weeks, no months, of fighting about full content access, it looks like an agreement has been reached to stay together, but in an altered way[...]]]></description>
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